By Rebekah LaFontaine, Owner
Reviewed: July 2026
When you begin searching for help for someone you love, it can feel like a lot to carry on your own. I understand that feeling, because families reach out to me every week with the same quiet worry: “Who can I trust to care for my mom or dad the way I would?” My name is Rebekah LaFontaine, and I’ve owned and run Friends of the Family since 2012. In that time, I’ve learned that choosing the right home health care in Novi, MI, is one of the most personal decisions a family ever makes. You deserve a partner who treats your loved one like their own family, and that’s exactly what we set out to do.
What Should You Look For in a Home Care Agency?
Not every agency is the same, and those differences matter when it’s your parent or grandparent at home.
Here’s what I tell every family to look for:
- Trust and accountability: Choose a team that is licensed, bonded, and insured for real peace of mind.
- A proven track record: We’ve held an A+ rating with the Better Business Bureau since 2013.
- Local roots: Look for a home care agency with deep ties to the Michigan senior community, not a faceless call center.
- Caregivers who listen: The right in-home health care provider in Novi, MI, takes time to learn your loved one’s story, routines, and preferences.
- A plan built around the person: Care should fit your family, never the other way around.
You shouldn’t have to settle, and you don’t have to.
What Services Can You Expect at Home?
Good care meets people where they are. At Friends of the Family Home Health Care, we focus on personalized, non-medical support that helps seniors stay comfortable and independent in the place they love most.
Our home health care services in Novi, MI, are tailored to each person and may include:
- Personal care: Gentle help with bathing, dressing, grooming, and mobility, always offered with dignity.
- Companionship: Friendly conversation, shared meals, and social time that brighten the day.
- Meal preparation and light housekeeping: Keeping the home tidy and the kitchen full of food your loved one enjoys.
- Respite care: Support so family caregivers can rest and recharge while their loved one is in caring hands.
- Dementia support: Patient, steady care for those living with memory loss.
- Help at home after a hospital stay: A reassuring presence during recovery.
- 24/7 availability: Flexible hourly, overnight, or live-in options that grow with your family’s needs.
When the right caregiver walks through the door, you can finally breathe again, knowing someone kind and capable is there.
Why Do Families Across Novi Trust Us?
Experience matters when someone you love is involved. I came to this work after seeing how seniors are sometimes overlooked, and I built Friends of the Family on a simple belief: no one should ever be left without care. Before owning the agency, I earned my degree in Business Administration and worked at Bristol Regional Medical Center, where I saw firsthand how much a caring presence means to a family. As a pastor’s wife and a longtime advocate for seniors, helping others isn’t just my work; it’s my calling.
Our reputation is built on relationships, not promises. A few things I’m proud of:
- A+ BBB accreditation held since 2013
- Partnerships with local chambers of commerce across the communities we serve
- Collaboration with respected organizations like the Alzheimer’s Association
- A family-owned approach, with caregivers who treat your loved one with comfort, respect, and genuine warmth
We’ve grown to serve families across Southeast Michigan, Northwest Ohio, and South Florida, but every relationship still begins the same way: by listening.
Take The First Step
You don’t have to figure this out alone. When you reach out, I’ll personally help you understand your options and find a home health care aide in Novi, MI, who is the right fit for your loved one. There’s no pressure, just an honest conversation about what your family needs. First, tell us about your loved one and their daily routine. From there, we’ll build a care plan around their unique needs, ensuring you’ll meet a caregiver chosen with care and intention. The moment you partner with us, you gain a team that genuinely cares and a little more peace in your day.
Call us today to schedule a free home care assessment!
Frequently Asked Questions
1. How quickly can in-home care begin?
We work to start care promptly. After a brief conversation about your situation, we’ll move at a pace that feels comfortable for your family.
2. Can care be adjusted as my loved one’s needs change?
Yes, our care plans are fully flexible and can be adjusted at any time to match your loved one’s evolving needs, whether you need occasional help or 24/7 support.
3. What makes Friends of the Family different from other providers?
We lead with relationships. Many families tell us they feel less like a service and more like an extension of their own family, and that’s exactly how we want you to feel.